At Eurys (“we”, “us”, “our”), accessible from https://eurysglobal.com
, we are committed to protecting your privacy and ensuring that your personal data is handled securely
and responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you
visit our website, interact with our services, or engage with our AI platforms and solutions.
Who We Are
Eurys is a technology company providing AI-driven conversational platforms, enterprise automation
solutions, and digital transformation services.
For the purposes of data protection laws, Eurys is the data
controller of your personal information.
What Personal Data We Collect
We may collect and process the following types of information:
1. Information You Provide Directly
- Full Name
- Email Address
- Phone Number
- Company Name and Job Title
- Contact details submitted through forms, demos, or inquiries
2. Technical and Usage Information
- IP address
- Browser type and device information
- Pages visited, time spent, and interaction data
- Cookies and analytics data
3. Client and Enterprise Data (If Using Our AI Services)
- Data submitted through APIs, integrations, or enterprise platforms
- Conversation logs or operational data (as per client agreements and security policies)
- Pages visited, time spent, and interaction data
- Cookies and analytics data
Eurys does not sell or rent personal data to third parties.
How We Use Your Information
We use your personal information to:
- Respond to inquiries and provide customer support
- Deliver and manage our AI and enterprise services
- Improve our website, products, and user experience
- Send service updates, technical notifications, or marketing communications (with consent)
- Comply with legal, regulatory, and contractual obligations
Third-Party Services and Tools
We may use trusted third-party services to operate and improve our platform, including but not limited to:
- Cloud hosting and backend infrastructure providers
- Analytics tools (e.g., Google Analytics or similar)
- Communication and CRM platforms
- Payment processors (if applicable, handled securely by third parties)
These providers are required to protect your data and use it only for authorized purposes.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality and performance
- Analyse traffic and usage patterns
- Personalise content and user experience
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.
Data Retention
We retain personal data only for as long as necessary to:
- Provide our services
- Fulfil contractual and legal obligations
- Resolve disputes
- Enforce our policies
When data is no longer required, it is securely deleted or anonymised.
Data Security
We implement appropriate technical and organisational security measures to protect your data, including encryption, access controls, and secure infrastructure practices. However, no method of transmission over the internet is completely secure.
Minors
Our website and services are intended for individuals 18 years of age or older.
We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise these rights, please contact us at: support@eurysglobal.com
International Data Transfers
Your data may be processed and stored on servers located outside your country. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We recommend reviewing this policy periodically.
16. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
support@eurysglobal.com