Digital disruption is redefining industries BFSI being the customer centricity is witnessing ground breaking changes. Presently AI is playing a key role in financing system be it be in any way AI delivers meaningful engagement, identifies the context and emotions in the text chat and respond to it in the most appropriate way which results in building intimacy With customers.
When it comes to BFSI one cannot forget the importance of analytics, where comes technological advanced AI that analyse past behaviours and gives a better insight which helps banks to fraud, detect anti-money laundering pattern and make customer recommendations. Moreover AI identifies the suspicious customers that are in way of transforming there black mine into white by finding loop holes in banking system. Due to AI automation, perceivable insights, power of machine learning, data in real time and much more AI has successfully saved millions of dollars of financial system.